Information Technology Project Management

✍ Scribed by Kathy Schwalbe

• Publisher: Cengage Learning
• Year: 2018
• Tongue: English
• Leaves: 609
• Edition: 9
• Category: Library

✦ Synopsis

Develop a strong understanding of IT project management as you learn to apply today�s most effective project management tools and techniques with the unique approach found in Schwalbe's INFORMATION TECHNOLOGY PROJECT MANAGEMENT, 9E. Examine the latest developments and skills as you prepare for the Project Management Professional (PMP) or Certified Associate in Project Management (CAPM) exams. This edition reflects content from the latest PMBOK Guide, 6E and the Agile Practice Guide while providing a meaningful context. Examples from familiar companies featured in today's news discussion, exercises and cases reinforce learning. Time-saving template files assist in completing tasks. Agile information, a guide to using Microsoft Project 2016 and MindTap online resources will help you master today's most marketable IT project management skills.

✦ Table of Contents

Cover
Contents
Preface
Chapter 1 Introduction to Project Management
Introduction
What Is a Project?
What Is Project Management?
Program and Project Portfolio Management
The Role of the Project Manager
The Project Management Profession
Chapter Summary
Discussion Questions
Quick Quiz
Quick Quiz Answers
Exercises
Key Terms
Endnotes
Chapter 2 The Project Management and Information Technology Context
A Systems View of Project Management
Understanding Organizations
Focusing on Stakeholder Needs
Project and Product Life Cycles
The Context of Information Technology Projects
Recent Trends Affecting Information Technology Project Management
Chapter Summary
Discussion Questions
Quick Quiz
Quick Quiz Answers
Exercises
Key Terms
Endnotes
Chapter 3 The Project Management Process Groups
Project Management Process Groups
Mapping the Process Groups to the Knowledge Areas
Developing an IT Project Management Methodology
Case Study 1: JWD Consulting’s Project Management Intranet Site Project (Predictive Approach)
Case Study 2: JWD Consulting’s Project Management Intranet Site Project (Agile Approach)
Templates by Process Group
Chapter Summary
Discussion Questions
Quick Quiz
Quick Quiz Answers
Exercises
Key Terms
Endnotes
Chapter 4 Project Integration Management
What Is Project Integration Management?
Strategic Planning and Project Selection
Methods for Selecting Projects
Developing a Project Charter
Developing a Project Management Plan
Directing and Managing Project Work
Managing Project Knowledge
Monitoring and Controlling Project Work
Performing Integrated Change Control
Closing Projects or Phases
Using Software to Assist in Project Integration Management
Considerations for Agile/Adaptive Environments
Chapter Summary
Discussion Questions
Quick Quiz
Quick Quiz Answers
Exercises
Running Case
Tasks
Key Terms
Endnotes
Chapter 5 Project Scope Management
What Is Project Scope Management?
Planning Scope Management
Collecting Requirements
Defining Scope
Creating the Work Breakdown Structure
Validating Scope
Controlling Scope
Using Software to Assist in Project Scope Management
Considerations for Agile/Adaptive Environments
Chapter Summary
Discussion Questions
Quick Quiz
Quick Quiz Answers
Exercises
Running Case
Tasks
Key Terms
Endnotes
Chapter 6 Project Schedule Management
The Importance of Project Schedules
Planning Schedule Management
Defining Activities
Sequencing Activities
Estimating Activity Durations
Developing the Schedule
Controlling the Schedule
Using Software to Assist in Project Schedule Management
Considerations for Agile/Adaptive Environments
Chapter Summary
Discussion Questions
Quick Quiz
Quick Quiz Answers
Exercises
Running Case
Tasks
Key Terms
Endnotes
Chapter 7 Project Cost Management
The Importance of Project Cost Management
Basic Principles of Cost Management
Planning Cost Management
Estimating Costs
Determining the Budget
Controlling Costs
Using Project Management Software to Assist in Project Cost Management
Considerations for Agile/Adaptive Environments
Chapter Summary
Discussion Questions
Quick Quiz
Quick Quiz Answers
Exercises
Running Case
Tasks
Key Terms
Endnotes
Chapter 8 Project Quality Management
The Importance of Project Quality Management
What Is Project Quality Management?
Planning Quality Management
Managing Quality
Controlling Quality
Tools and Techniques for Quality Control
Modern Quality Management
Improving IT Project Quality
Using Software to Assist in Project Quality Management
Considerations for Agile/Adaptive Environments
Chapter Summary
Discussion Questions
Quick Quiz
Quick Quiz Answers
Exercises
Running Case
Tasks
Key Terms
Endnotes
Chapter 9 Project Resource Management
The Importance of Resource Management
What Is Project Resource Management?
Keys to Managing and Leading People
Developing the Resource Management Plan and Team Charter
Estimating Activity Resources
Acquiring Resources
Developing the Project Team
Managing the Project Team
Controlling Resources
Using Software to Assist in Resource Management
Considerations for Agile/Adaptive Environments
Chapter Summary
Discussion Questions
Quick Quiz
Quick Quiz Answers
Exercises
Running Case
Key Terms
Endnotes
Chapter 10 Project Communications Management
The Importance of Project Communications Management
Keys to Good Communications
Planning Communications Management
Managing Communications
Monitoring Communications
Suggestions for Improving Project Communications
Using Software to Assist in Project Communications
Considerations for Agile/Adaptive Environments
Chapter Summary
Discussion Questions
Quick Quiz
Quick Quiz Answers
Exercises
Running Case
Key Terms
Endnotes
Chapter 11 Project Risk Management
The Importance of Project Risk Management
Planning Risk Management
Common Sources of Risk on IT Projects
Identifying Risks
Performing Qualitative Risk Analysis
Performing Quantitative Risk Analysis
Planning Risk Responses
Implementing Risk Responses
Monitoring Risks
Using Software to Assist in Project Risk Management
Considerations for Agile/Adaptive Environments
Chapter Summary
Discussion Questions
Quick Quiz
Quick Quiz Answers
Exercises
Running Case
Key Terms
Endnotes
Chapter 12 Project Procurement Management
The Importance of Project Procurement Management
Planning Procurement Management
Conducting Procurements
Controlling Procurements
Using Software to Assist in Project Procurement Management
Considerations for Agile/Adaptive Environments
Chapter Summary
Discussion Questions
Quick Quiz
Quick Quiz Answers
Exercises
Running Case
Key Terms
Endnotes
Chapter 13 Project Stakeholder Management
The Importance of Project Stakeholder Management
Identifying Stakeholders
Planning Stakeholder Engagement
Managing Stakeholder Engagement
Monitoring Stakeholder Engagement
Using Software to Assist in Project Stakeholder Management
Considerations for Agile/Adaptive Environments
Chapter Summary
Discussion Questions
Quick Quiz
Quick Quiz Answers
Exercises
Running Case
Key Terms
Endnotes
Glossary
Index