Information Systems and New Applications in the Service Sector: Models and Methods (Premier Reference Source)

✍ Scribed by John Wang

Publisher: IGI Global
Year: 2010
Tongue: English
Leaves: 444
Series: Premier Reference Source
Edition: 1
Category: Library

No coin nor oath required. For personal study only.

✦ Synopsis

In recent years, with rapidly advancing technology and a more globalized culture, the importance of Information Systems has become paramount. The application of Information Systems has made a huge impact on the service sector, both public and private.Information Systems and New Applications in the Service Sector: Models and Methods examines current, state-of-the-art research in the area of service sectors and their interactions, linkages, applications, and support using information systems. This publication encompasses theoretical, analytical, and empirical research, as well as comprehensive reviews of relevant research, technical reports, and case studies of effective applications in this area. The use of new theories, technologies, models, methods, techniques, and principles are emphasized all while explaining the relationship between the advancement of the service sector and the evolution of information systems.

✦ Table of Contents

Title
......Page 2
Table of Contents......Page 4
Detailed Table of Contents......Page 8
Preface......Page 17
Comparative Analysis of International Education Systems......Page 32
Customer Perspectives of Mobile Services......Page 46
Customer Perceived Value of Travel and Tourism Web Sites......Page 62
The Architecture of Service Systems as the Framework for the Definition of Service Science Scope......Page 86
The Grid as a Virtual Enterprise Enabler......Page 107
A Value-Satisfaction Taxonomy of IS Effectiveness (VSTISE)......Page 121
A Survey of Development Methods for Semantic Web Service Systems......Page 148
A Service Science Perspective on Human-Computer Interface Issues of Online Service Applications......Page 164
Toward an Integrated Conceptualization of the Service and Service System Concepts......Page 183
Information Technology Service Management and Opportunities for Information Systems Curricula......Page 204
IT Service Personnel......Page 214
Service Science, Management, Engineering, and Design (SSMED)......Page 225
Access Control Method with XML Databases......Page 258
IT Services Offshoring......Page 271
Online Services Delivered by NTO Portals......Page 290
Performance Modeling and Analysis of Surgery Patient Identification Using RFID......Page 310
Does the Internet Increase Fundraising Revenues of Nonprofit Organizations?......Page 324
Perceived Risk for Multiple Services in the Consumer Buying Cycle......Page 340
Modeling and Governance of Procurement as a Service Responsive to Business Events......Page 355
Staying Competitive in the Political Unrest and Global Financial Crisis......Page 367
Compilation of References......Page 379
About the Contributors......Page 427
Index......Page 437

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