Information and Knowledge Management: Management Extra

✍ Scribed by Elearn

• Publisher: Pergamon Flexible Learning
• Year: 2005
• Tongue: English
• Leaves: 113
• Category: Library

✦ Synopsis

Management Extra brings all the best management thinking together in one package. The series fuses key ideas with applied activities to help managers examine and improve how they work in practice. Management Extra is an exciting, new approach to management development. The books provide the basis for self-paced learning at level 4/5. The flexible learning structure allows busy participants to study at their own convenience, minimising time away from the job. The programme allows trainers to quickly plan and deliver high quality, business-led courses. Trainers can select materials to meet the needs of their delegates, clients, and budget. Each book is divided into themes of ideal length for delivering in a training session. Each theme has a range of activities for delegates to complete, putting the training into context and relating it to their own situation and business. The books' lively style will stimulate further interest in the subjects covered. Guides for further reading and valuable web references provide a lead-in to further research. Management Extra is based on the NVQ framework to ease the creation of Diploma, Post Graduate Diploma or NVQ programmes for managers. It is accredited with all leading awarding bodies. Authoritative but accessible and lively material New, exciting and flexible approach to management development

✦ Table of Contents

0750666889......Page 5
Contents......Page 6
Activities......Page 8
Figures......Page 9
Tables......Page 10
Series Preface......Page 12
Introduction: Information is crucial......Page 14
From data to information to knowledge and learning......Page 16
Information comes in many forms......Page 22
Information as an aid to decision making......Page 26
Using the Web as an information resource......Page 38
Recap 1......Page 45
More @ 1......Page 46
Information overload......Page 47
Evaluating information......Page 50
Good practice for reducing overload......Page 56
Recap 2......Page 59
More @ 2......Page 60
3 Communicating information......Page 61
Planning and structuring your document......Page 62
Using the power of text in presentations......Page 68
Recap 3......Page 73
More @ 3......Page 74
Key issues in systems development......Page 75
Figure 4.4 Diagrammatic contrast of the Internet, intranet and extranet......Page 80
Data security......Page 84
Recap 4......Page 89
More @ 4......Page 90
Figure 5.1 The dynamic relationship between information and knowledge......Page 91
Challenges and critical success factors......Page 96
Knowledge management in practice......Page 101
Recap 5......Page 108
More @ 5......Page 109
References......Page 111
Activity 1 Identify the differences between data and information......Page 21
Activity 2 Categorise information sources......Page 25
Activity 3 Explore information for decision making......Page 34
Activity 4 Plot information flows within your team......Page 35
Activity 5 Specify an information system for management support......Page 37
Activity 6 Use the Web for research......Page 43
Activity 7 Assess the extent of your information overload......Page 49
Activity 8 Evaluate your incoming information......Page 53
Activity 9 Evaluating websites......Page 55
Activity 10 Use e-mail more effectively......Page 57
Activity 11 Evaluate written communications......Page 66
Activity 12 Identify useful content for your intranet......Page 83
Activity 13 Assess how well your organisation manages data security......Page 88
Activity 14 Assess your organisation’s attitude to knowledge management......Page 100
Activity 15 Explore good practice in knowledge management......Page 107
Figure 1.1 From data to information......Page 17
Figure 1.2 From data to information to knowledge......Page 18
Figure 1.3 Kolb’s learning cycle......Page 19
Figure 1.4 The decision-making process......Page 27
Figure 1.5 Characteristics of information for management decisions......Page 29
Figure 1.6 Information for team operations......Page 30
Figure 1.7 Structure of an MIS......Page 31
Figure 1.8 Structure of a DSS......Page 32
Figure 1.9 Structure of an ESS......Page 33
Figure 2.1 Adding value to information......Page 51
Figure 4.1 Anthony’s pyramid......Page 76
Figure 4.2 The system life cycle......Page 77
Figure 4.3 An information systems disaster menu......Page 78
Figure 5.2 The knowledge spiral......Page 93
Figure 5.4 Double-loop learning......Page 94
Figure 5.5 The 12 steps to knowledge mobilisation......Page 105
Table 1.2 Examples of information needs and sources......Page 24
Table 1.3 Main types of search engines......Page 40
Table 4.1 Methods of data security......Page 86

✦ Subjects

Менеджмент;Управление знаниями;