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Information And Communication Technology And Public Innovation: Assessing the Ict-driven Modernization of Public Administration (Innovation and the Public Sector)

โœ Scribed by Victor Bekkers, Hein van Duivenboden, Marcel Thaens


Publisher
IOS Press
Year
2006
Tongue
English
Leaves
256
Category
Library

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โœฆ Synopsis


The modernization of public administration is a recurring theme on the political and public agenda in many countries. Modernization presupposes innovation. However, is an innovative public administration a contradiction in terminis? If we look at the practice of public administration, and evaluate -from an evolutionary perspective - how public administration has transformed itself during the last 40 years, we actually see a variety of radical and incremental changes. Hence, innovation does take place. This book clearly demonstrates how public administration organizations try to adapt to changing circumstances in their environment in order to secure their legitimacy. At the same time we see that public administration tries to respond and anticipate to new technological developments as well as to make use of them. In many countries e-government has become the symbol of the way in which ICT has penetrated in the nerves of ministries, local and regional government and all kinds of agencies. In this publication, a number of case studies have been presented in which different kind of ICT-driven innovations have been described and analyzed.IOS Press is an international science, technical and medical publisher of high-quality books for academics, scientists, and professionals in all fields. Some of the areas we publish in: -Biomedicine -Oncology -Artificial intelligence -Databases and information systems -Maritime engineering -Nanotechnology -Geoengineering -All aspects of physics -E-governance -E-commerce -The knowledge economy -Urban studies -Arms control -Understanding and responding to terrorism -Medical informatics -Computer Sciences

โœฆ Table of Contents


Title page......Page 1
Preface......Page 5
Contents......Page 7
Part 1. Setting the Stage......Page 9
Public Innovation and Information and Communication Technology: Relevant Backgrounds and Concepts......Page 11
Governance, ICT and the Innovation Agenda of Public Administration: A Comparison of Some European Policy Initiatives......Page 30
Part 2. Process Innovation......Page 59
Process Innovation in the Public Sector: Two Belgian Crossroads Bank Initiatives......Page 61
Public Service Innovation in Europe......Page 76
Designing Flexible Information Architectures in Policy Chains and Networks: Some Dutch Experiences......Page 91
Part 3. Product and Technological Innovation......Page 109
Geographical Information Systems and the Policy Formulation Process: The Emergence of a Reversed Mixed Scanning Mode?......Page 111
Interactive Digital Television and the 'New' Citizen......Page 129
Part 4. Organizational Innovation......Page 147
Implementation of Shared Service Centers in Public Administration: Dilemmas and Trade-Offs......Page 149
Informatization as a Catalyst to Horizontalization in the Dutch Police System......Page 167
Part 5. Conceptual and Institutional Innovation......Page 181
Empowering Communities for Environmental Decision-Making: Innovative Partnerships in Cleveland (USA)......Page 183
The UK's Electronic Mixed Economy of Public Service Delivery: A Preliminary Evaluation......Page 200
Identity Management as Public Innovation: Looking Beyond ID Cards and Authentication Systems......Page 212
Part 6. Instrumental and Institutional Assessment......Page 225
E-Government is an Institutional Innovation......Page 227
Creative Destruction of Public Administration Practices: An Assessment of ICT-Driven Public Innovations......Page 238
Author Index......Page 251


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