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Influence of Corporate Social Responsibility on Loyalty and Valuation of Services

✍ Scribed by Ma del Mar García de los Salmones; Angel Herrero Crespo; Ignacio Rodríguez del Bosque


Publisher
Springer
Year
2005
Tongue
English
Weight
201 KB
Volume
61
Category
Article
ISSN
0167-4544

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Corporate social responsibility and the
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## Abstract As a management problem the identification of stakeholders is not easily solved. It comprises a modelling and a normative issue, which need to be solved in connection with each other. In stakeholder literature knowledge can be found, e.g. on various stakeholder categorizations, that cou