Industry specific measurement of consumer satisfaction: experiences from the business travelling industry

✍ Scribed by Morten Heide; Kjell Grønhaug; Marit G. Engset

• Book ID: 117448067
• Publisher: Elsevier Science
• Year: 1999
• Tongue: English
• Weight: 102 KB
• Volume: 18
• Category: Article
• ISSN: 0278-4319
• DOI: 10.1016/s0278-4319(99)00017-1