Incorporating Perceived Importance of Service Elements Into Client Satisfaction Measures

✍ Scribed by Hsieh, C.-M.

• Book ID: 118160500
• Publisher: SAGE Publications
• Year: 2011
• Tongue: English
• Weight: 149 KB
• Volume: 22
• Category: Article
• ISSN: 1049-7315
• DOI: 10.1177/1049731511416826