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✦   LIBER   ✦

In the changing world of human resources: Matching measures to mission

✍ Scribed by Richard E. Wintermantel; Karen L. Mattimore

Publisher
John Wiley and Sons
Year
1997
Tongue
English
Weight
69 KB
Volume
36
Category
Article
ISSN
0090-4848

No coin nor oath required. For personal study only.

✦ Synopsis

Human resource professionals continuously search for methods to demonstrate the impact of their work to managers in their organizations. The authors of this article contend that the traditional measures of human resource productivity have been inappropriate and irrelevant because they have focused on tracking administrative activities and costs. Given the expanding role of many human resources organizations, the authors suggest that more appropriate measures must be closely aligned with the mission of the human resource organization. This article describes the expanding nature of human resource organizations, along with the corresponding implications for the appropriate metrics to evaluate effectiveness.

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This article discusses the numerous pitfalls and measurement biases that need to be considered in building effective measurement systems to assess human resources. It presents arguments that there is little convincing evidence that existing measurement practices do very well in dealing with these is