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In search of an optimal e-commerce interface that induces online trust

✍ Scribed by Ye Diana Wang; Henry H. Emurian


Publisher
Wiley (John Wiley & Sons)
Year
2005
Tongue
English
Weight
84 KB
Volume
40
Category
Article
ISSN
0044-7870

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✦ Synopsis


Abstract

This poster session presents a conceptual model of factors identified as instrumental in the production of a trust‐inducing e‐commerce web site. The results of a survey evaluation of those factors suggest the relative contribution of each to consumers' perception of the trustworthiness of an online merchant.