Improving Product Reliability and Software Quality: Strategies, Tools, Process and Implementation

✍ Scribed by Mark A. Levin, Ted T. Kalal, Jonathan Rodin

• Publisher: Wiley-Blackwell
• Year: 2019
• Tongue: English
• Leaves: 434
• Series: Quality and Reliability Engineering Series
• Edition: 2
• Category: Library

✦ Synopsis

The authoritative guide to the effective design and production of reliable technology products, revised and updated

While most manufacturers have mastered the process of producing quality products, product reliability, software quality and software security has lagged behind. The revised second edition of Improving Product Reliability and Software Quality offers a comprehensive and detailed guide to implementing a hardware reliability and software quality process for technology products. The authors - noted experts in the field - provide useful tools, forms and spreadsheets for executing an effective product reliability and software quality development process and explore proven software quality and product reliability concepts.

The authors discuss why so many companies fail after attempting to implement or improve their product reliability and software quality program. They outline the critical steps for implementing a successful program. Success hinges on establishing a reliability lab, hiring the right people and implementing a reliability and software quality process that does the right things well and works well together. Designed to be accessible, the book contains a decision matrix for small, medium and large companies. Throughout the book, the authors describe the hardware reliability and software quality process as well as the tools and techniques needed for putting it in place. The concepts, ideas and material presented are appropriate for any organization. This updated second edition:

• Contains new chapters on Software tools, Software quality process and software security.
• Expands the FMEA section to include software fault trees and software FMEAs.
• Includes two new reliability tools to accelerate design maturity and reduce the risk of premature wearout.
• Contains new material on preventative maintenance, predictive maintenance and Prognostics and Health Management (PHM) to better manage repair cost and unscheduled downtime.
• Presents updated information on reliability modeling and hiring reliability and software engineers.
• Includes a comprehensive review of the reliability process from a multi-disciplinary viewpoint including new material on uprating and counterfeit components.
• Discusses aspects of competition, key quality and reliability concepts and presents the tools for implementation.

Written for engineers, managers and consultants lacking a background in product reliability and software quality theory and statistics, the updated second edition of Improving Product Reliability and Software Quality explores all phases of the product life cycle.

✦ Table of Contents

Cover
Wiley Series in Quality & Reliability Engineering
Improving Product Reliability and Software
Quality:

Strategies, Tools, Process and Implementation
© 2019
Dedication
Contents
About the Authors
List of Figures
List of Tables
Series Editor’s Foreword
Series Foreword Second Edition
Series Foreword First Edition
Foreword First Edition
Preface Second Edition
Preface First Edition
Acknowledgments
Glossary
Part I:

Reliability and Software
Quality – It’s a Matter of Survival
1 The Need for a New Paradigm for Hardware Reliability and
Software Quality
2 Barriers to Implementing Hardware Reliability and Software
Quality
3 UnderstandingWhy Products Fail
4 Alternative Approaches to Implementing Reliability
Part II: Unraveling the
Mystery
5
The Product Life Cycle
6 Reliability Concepts
7 Reliability Concepts
8 The Reliability Toolbox
9 Software Quality Goals and Metrics
10 Software Quality Analysis Techniques
11 Software Life Cycles
12 Software Procedures and Techniques
13 Why Hardware Reliability and Software Quality
Improvement Efforts Fail
14 Supplier Management
Part III:

Steps to Successful
Implementation
15
Establishing a Reliability Lab
16 Hiring and Staffing the Right People
17 Implementing the Reliability Process
Part IV:

Reliability and Quality Process
for Product Development
18
Product Concept Phase
19 Design Concept Phase
20 Product Design Phase
21 Design Validation Phase
22 Software Testing and Debugging
23 Applying Software Quality Procedures
24 Production Phase
25 End-of-Life Phase
26 Field Service
Appendix A
Appendix B
Index