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Improving performance and quality of working life: A model for organizational health assessment in emerging enterprises

✍ Scribed by Christin Shoaf; Ash Genaidy; Waldemar Karwowski; Samuel H. Huang


Publisher
John Wiley and Sons
Year
2003
Tongue
English
Weight
182 KB
Volume
14
Category
Article
ISSN
1090-8471

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✦ Synopsis


Abstract

The organization of work has been addressed through numerous perspectives by a diverse set of disciplines. While job stress research has focused on the promotion of worker well‐being, contemporary business‐improvement initiatives (e.g., lean manufacturing, six sigma) have sought to optimize effectiveness through work processes. However, these two aims, although traditionally viewed as contradictory, are actually interdependent variables in the determination of long‐term profitability. The concept of organizational health blends the pursuit of individual wellness with organizational effectiveness to yield a strategy for economic resilience. This article introduces a novel model for organizational health assessment using a systemic approach that addresses work factors at the individual, job, process, and organizational levels. © 2004 Wiley Periodicals, Inc. Hum Factors Man 14: 81–95, 2004.


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