Improving Employee Performance Through Appraisal And Coaching

✍ Scribed by Donald L. Kirkpatrick

• Publisher: AMACOM
• Year: 2006
• Tongue: English
• Leaves: 272
• Edition: 2nd
• Category: Library

✦ Synopsis

Here are the tools to build a genuinely proactive performance management program. Fully updated with all-new case studies from major companies, the second edition will help managers and HR professionals: start a program designed to get maximum results; understand job requirements and set standards; use coaching to maximise performance; conduct more efficient and effective appraisal interviews; and, create performance improvement plans that really work.

✦ Table of Contents

Contents......Page 6
Foreword......Page 8
Preface......Page 14
Acknowledgments......Page 16
A Conceptual Framework for the Appraisal/Coaching Process......Page 20
1. Introduction and Overview......Page 24
2. The Basis for Appraisal......Page 44
3. The Appraisal and the Interview......Page 68
4. The Performance Improvement Plan......Page 85
5. On-the-Job Coaching......Page 98
6. Five Program Requirements......Page 123
7. Leaders Who Coach Create Coaching Cultures......Page 137
8. Evaluating a Training Course on Performance Appraisal and Coaching......Page 147
9. Case Study: Carilon Health System......Page 161
10. Notes from the Field......Page 182
11. Sample Forms......Page 198
A Final Word......Page 262
Index......Page 264
Selected References......Page 270
About the Author......Page 272