Improving customer retention in financial services using kinship network information

✍ Scribed by Dries F. Benoit; Dirk Van den Poel

• Book ID: 113607694
• Publisher: Elsevier Science
• Year: 2012
• Tongue: English
• Weight: 369 KB
• Volume: 39
• Category: Article
• ISSN: 0957-4174
• DOI: 10.1016/j.eswa.2012.04.016