✦ LIBER ✦

Importance‐Performance Analysis and the Measurement of Service Quality

✍ Scribed by Ennew, Christine T.; Reed, Geoffrey V.; Binks, Martin R.

No coin nor oath required. For personal study only.

📜 SIMILAR VOLUMES

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✍ S Seo; C.W Shanklin 📂 Article 📅 2004 🏛 Elsevier Science 🌐 English ⚖ 37 KB