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Importance weighting, expectation fulfilment and satisfaction: an integrative and innovative approach to measuring patient satisfaction with hospital stays

✍ Scribed by Janssen, Christian; Ommen, Oliver; Scheibler, Fueloep; Wirtz, Markus; Pfaff, Holger


Book ID
121597876
Publisher
SP Birkhäuser Verlag Basel
Year
2013
Tongue
English
Weight
363 KB
Volume
58
Category
Article
ISSN
1661-8556

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