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Implementation of Self Assessment Evaluation for Total Quality Management: A Case Study of Retail Sectors

โœ Scribed by Krittanathip, Veeraphat; Rakkarn, Sakchai; Cha-um, Suriyan; Timyaingam, Nuangruthai

Book ID
122174570
Publisher
Elsevier
Year
2013
Tongue
English
Weight
354 KB
Volume
88
Category
Article
ISSN
1877-0428

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โœ Bella L Galperin; Terri R Lituchy ๐Ÿ“‚ Article ๐Ÿ“… 1999 ๐Ÿ› Elsevier Science ๐ŸŒ English โš– 110 KB

Total quality management (TQM) gained its popularity during the last decade and continues to have a profound impact on business strategies today. Using the case method, this research examines the influence of national culture on the successful or unsuccessful implementation of TQM in Canada and Mexi