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[IEEE 2013 6th International Conference on Information Management, Innovation Management and Industrial Engineering (ICIII) - Xi'an, China (2013.11.23-2013.11.24)] 2013 6th International Conference on Information Management, Innovation Management and Industrial Engineering - The impact of the customer satisfaction, switching costs and trust on customer relationship commitment

✍ Scribed by Gan, Yong; Li, De-rong

Book ID: 124168047
Publisher: IEEE
Year: 2013
Weight: 73 KB
Category: Article
ISBN: 1479939854
DOI: 10.1109/ICIII.2013.6703545

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