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[IEEE 2012 IEEE Colloquium on Humanities, Science and Engineering (CHUSER) - Kota Kinabalu, Sabah, Malaysia (2012.12.3-2012.12.4)] 2012 IEEE Colloquium on Humanities, Science and Engineering (CHUSER) - Customer Relationship Management (CRM) implementation: A soft issue in knowledge management scenario

✍ Scribed by Ariffin, Nor Hapiza Mohd; Hamdan, Abd Razak; Omar, Khairuddin; Janom, Norjansalika

Book ID: 127335858
Publisher: IEEE
Year: 2012
Weight: 166 KB
Category: Article
ISBN: 1467346160
DOI: 10.1109/chuser.2012.6504363

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