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[IEEE 2011 International Conference on E-Business and E-Government (ICEE) - Shanghai, China (2011.05.6-2011.05.8)] 2011 International Conference on E-Business and E-Government (ICEE) - From customer satisfaction index to service quality: A new quality concept in the e-government performance evaluation

✍ Scribed by Hao, Sun

Book ID: 120632558
Publisher: IEEE
Year: 2011
Weight: 204 KB
Category: Article
ISBN: 1424486912
DOI: 10.1109/ICEBEG.2011.5881949

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