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✦ LIBER ✦

[IEEE 2011 8th International Conference on Service Systems and Service Management (ICSSSM 2011) - Tianjin, China (2011.06.25-2011.06.27)] ICSSSM11 - Research on influencing mechanism of customer participation on customer loyalty in online service industry: A theoretical model

✍ Scribed by Ying, Hua; Xianbin, Wu; Jin, Chen

Book ID: 125500877
Publisher: IEEE
Year: 2011
Weight: 218 KB
Category: Article
ISBN: 1612843107
DOI: 10.1109/ICSSSM.2011.5959386

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