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[IEEE 2010 International Conference on Future Information Technology and Management Engineering (FITME) - Changzhou, China (2010.10.9-2010.10.10)] 2010 International Conference on Future Information Technology and Management Engineering - The impact of TQM and interactivity on retention process in CRM context

✍ Scribed by Faed, Alireza

Book ID: 125513526
Publisher: IEEE
Year: 2010
Weight: 897 KB
Category: Article
ISBN: 1424490871
DOI: 10.1109/FITME.2010.5655811

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