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[IEEE 2010 International Conference on e-Education, e-Business, e-Management and e-Learning - Sanya, Hainan, Chian (2010.01.22-2010.01.24)] 2010 International Conference on e-Education, e-Business, e-Management and e-Learning - The Relationship Between E-service Quality and Ease of Use on Electronic Customer Relationship Management (E-CRM) Performance: An Empirical Investigation in Jordan Mobile Phone Services

✍ Scribed by Wahab, Samsudin; Nor, Nor Azila Mohd; AL-Momani, Khaled

Book ID: 120476215
Publisher: IEEE
Year: 2010
Weight: 227 KB
Category: Article
ISBN: 1424456800
DOI: 10.1109/IC4E.2010.113

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