[IEEE 2007 2nd IEEE/IFIP International Workshop on Business-Driven IT Management - Munich, Germany (2007.05.21-2007.05.21)] 2007 2nd IEEE/IFIP International Workshop on Business-Driven IT Management - Refining ITIL/eTOM Processes for Automation in Service Fault Management

✍ Scribed by Hanemann, Andreas

• Book ID: 120588541
• Publisher: IEEE
• Year: 2007
• Tongue: English
• Weight: 223 KB
• Category: Article
• ISBN-13: 9781424412952
• DOI: 10.1109/BDIM.2007.375019