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Human resource management in the Spanish call centre sector: the bird cage model of call centre work

✍ Scribed by Martí-Audí, Neus; Valverde, Mireia; Heraty, Noreen


Book ID
120352104
Publisher
Taylor and Francis Group
Year
2013
Tongue
English
Weight
265 KB
Volume
24
Category
Article
ISSN
0958-5192

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