Human Factors and Voice Interactive Systems

✍ Scribed by John Karat, Jennifer Lai, Catalina Danis (auth.), Daryle Gardner-Bonneau (eds.)

• Publisher: Springer US
• Year: 1999
• Tongue: English
• Leaves: 315
• Series: The Springer International Series in Engineering and Computer Science 498
• Category: Library

✦ Table of Contents

Front Matter....Pages i-xxiii
Speech User Interface Evolution....Pages 1-35
Spoken Natural Language Dialogue Systems: User Interface Issues for the Future....Pages 37-61
Evaluating the Quality of Synthetic Speech....Pages 63-97
Phonological Rules for Speech Synthesis....Pages 99-121
Synthesized Speech for Evaluation of Children’s Hearing and Acoustic-Phonetic Perception....Pages 123-134
Universal Access and Assistive Technology....Pages 135-146
Guidelines for Speech-Enabled IVR Application Design....Pages 147-162
Limiting Factors of Automated Telephone Dialogues....Pages 163-186
Why do People Dial Wrong Numbers?....Pages 187-203
Re-Engineering the Speech Menu....Pages 205-235
IVR for Banking and Residential Telephone Subscribers Using Stored Messages Combined with a New Number-to-Speech Synthesis Method....Pages 237-255
Voice Messaging User Interface....Pages 257-284
A New Design Framework for Computer-Telephony Integration (CTI)....Pages 285-293
The Future of Voice Interactive Applications....Pages 295-299
Back Matter....Pages 301-305

✦ Subjects

Signal, Image and Speech Processing; Social Sciences, general; Electrical Engineering; Political Science, general