How to turn customer service into customer sales : Bernard Katz, Gower (1989), 192 pp., £6.95

✍ Scribed by Alan Melkman

• Book ID: 116022002
• Publisher: Elsevier Science
• Year: 1989
• Tongue: English
• Weight: 158 KB
• Volume: 22
• Category: Article
• ISSN: 0024-6301
• DOI: 10.1016/0024-6301(89)90114-3