✦ LIBER ✦
How to transition from assessing performance to enhancing performance with balanced scorecard goal action plans
✍ Scribed by Thomas L. Albright; Christopher M. Burgess; Aleecia R. Hibbets; Michael L. Roberts
- Book ID
- 102298676
- Publisher
- John Wiley and Sons
- Year
- 2010
- Tongue
- English
- Weight
- 113 KB
- Volume
- 21
- Category
- Article
- ISSN
- 1044-8136
No coin nor oath required. For personal study only.
✦ Synopsis
Abstract
The balanced scorecard (BSC) has achieved widespread acceptance as a strategic performance measurement tool. This article builds on the BSC process by showing how goal action plans can be used to help organizations translate strategic goals into actionable employee behavior to improve bottom‐line performance. © 2010 Wiley Periodicals, Inc.