How to navigate in the sea of quality management literature

✍ Scribed by António F. Teixeira

• Book ID: 101291640
• Publisher: John Wiley and Sons
• Year: 1999
• Tongue: English
• Weight: 137 KB
• Volume: 8
• Category: Article
• ISSN: 1086-1718
• DOI: 10.1002/(sici)1099-1697(199905)8:3<143::aid-jsc409>3.0.co;2-v

✦ Synopsis

How to navigate in the sea of quality management literature . Quality management is a new paradigm of management thought.

. The great amount of literature available about quality and the emergence of fads recommend the adoption of criteria to guide the choice of what to read and which ideas to adopt.

. A strong system of values built around the quality masters' works must be built and used as a ®lter, avoiding the corruption of what should be a strong core system of ideas and values.

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