How quality, value, image, and satisfaction create loyalty at a Chinese telecom

✍ Scribed by Fujun Lai; Mitch Griffin; Barry J. Babin

• Book ID: 118474272
• Publisher: Elsevier Science
• Year: 2009
• Tongue: English
• Weight: 354 KB
• Volume: 62
• Category: Article
• ISSN: 0148-2963
• DOI: 10.1016/j.jbusres.2008.10.015