How providers make policy: an analysis of everyday conversation in a welfare office
β Scribed by Catherine P. Kingfisher
- Publisher
- John Wiley and Sons
- Year
- 1998
- Tongue
- English
- Weight
- 193 KB
- Volume
- 8
- Category
- Article
- ISSN
- 1052-9284
No coin nor oath required. For personal study only.
β¦ Synopsis
Recent analyses of public policy have focused on the bureaucratic encounter as a location for the co-production of policy by providers and recipients of various forms of public assistance. In this article I examine a dierent kind of co-production, namely that which occurs among welfare providers in their everyday conversations with each other. Drawing on a 17-month ethnographic study of recipients and providers of welfare (Aid to Families with Dependent Children, and food stamps) in the USA, I explore providers' co-productive activities in a context in which strict ocial lines are drawn between policy formation and implementation. This division of labour, which characterizes providers' place in the welfare bureaucracy, creates an environment conducive to control-orientated rather than service-orientated provision, eectively precluding the establishment of a positive co-productive relationship between providers and recipients.
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