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How are usability elements - efficiency, effectiveness, and satisfaction - correlated with each other in the context of digital libraries?

✍ Scribed by Soohyung Joo


Publisher
Wiley (John Wiley & Sons)
Year
2010
Tongue
English
Weight
118 KB
Volume
47
Category
Article
ISSN
0044-7870

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✦ Synopsis


This study examines the relationships amongst three major usability elements -efficiency, effectiveness, and satisfaction. Based on an experiment involving twelve subjects, this pilot study measured the efficiency, effectiveness, and subjective satisfaction of an academic digital library system. The preliminary results showed all three usability elements are highly correlated with each other. In particular, the correlation between effectiveness and satisfaction is much higher than the other pairs of correlations.