High Performance Through Process Excellence: From Strategy to Operations

✍ Scribed by Mathias Kirchmer

• Publisher: Springer
• Year: 2008
• Tongue: English
• Leaves: 193
• Edition: 1
• Category: Library

✦ Synopsis

Continuously changing customer and market requirements have become a dominating factor in today’s global business environment. Enterprises have to take smart decisions and execute fast. Innovation and agility become key success factors. Process excellence is the glue that brings everything together. The Management of Process Excellence (MPE) has become a main enabler of High Performance. It leads to a functioning "Real-Time Enterprise". MPE links strategy with people and technology, like Service-Oriented Architectures (SOA) or Web 2.0. Knowledge assets, such as Process Reference Models, increase productivity. Emergent Processes and Inter-enterprise Collaboration are addressed specifically. MPE delivers Process Governance for large organizations as well as for small and medium enterprises. The book addresses executives and managers as well as educators and students.

✦ Table of Contents

Cover......Page 1
High Performance Through
Process Excellence......Page 4
ISBN 9783540778240......Page 5
Foreword......Page 6
Preface......Page 8
Contents......Page 10
1
Management of Process Excellence:
What is it and Why do you Need It?......Page 16
2
Innovation: An Important
Goal of MPE......Page 36
3
Information Technology Enabling Process
Execution with MPE......Page 52
4
Business Process Change Management
for MPE......Page 70
5
Business Process Governance for MPE......Page 84
6
Reference Models to Empower MPE......Page 100
7
Inter-enterprise Business Processes
Enabled by MPE......Page 116
8
Emergent Processes Enabled by MPE......Page 132
9
Globalization Requires MPE......Page 144
10
Small and Medium Enterprises
Also Benefit from MPE......Page 160
11
What has Jazz to do with MPE?......Page 172
Epilogue: Process Excellence is becoming
Popular......Page 184
Bibliography......Page 188