Hidden potential: Embracing conflict can pay off for teams

✍ Scribed by Flanagan, Tim A.; Runde, Craig E.

• Book ID: 102927497
• Publisher: John Wiley and Sons
• Year: 2008
• Weight: 936 KB
• Volume: 28
• Category: Article
• ISSN: 1093-6092
• DOI: 10.1002/lia.1241

✦ Synopsis

Abstract

As more and more organizations rely on teams and teamwork, leaders need to be aware of and ready to deal with the inevitability that conflicts will arise among members of teams, especially dispersed teams. If teams can not only learn to effectively resolve conflict but also find ways to turn conflict to their advantage, the diversity of perspectives and ideas among teammates can lead to discovery rather than discord.