This book is about operations management and the strategic implementation of programs, techniques, and tools for reducing costs and improving quality. It not only covers the basics of operations management, but also explains how operations and process improvement relate to contemporary healthcare tr
Healthcare operations management
β Scribed by Daniel B. McLaughlin; (Professor) John R. Olson; Luv Sharma; Association of University Programs in Health Administration,
- Year
- 2022
- Tongue
- English
- Leaves
- 465
- Edition
- Fourth
- Category
- Library
No coin nor oath required. For personal study only.
β¦ Table of Contents
Front Matter
Brief Contents
Detailed Contents
Preface
Part I: Introduction to Healthcare Operations
Chapter 1: The Challange and the Opportunity
Chapter 2: History of Performance Improvement
Chapter 3: Evidence-Based Medicine and Value Purchasing
Chapter 4: Use of Technology in Healthcare Delivery
Part II: Setting Goals and Executing Strategy
Chapter 5: Strategy and the Balanced Scorecard
Chapter 6: Project Management
Part III: Performance Improvement Tools, Techniques, and Programs
Chapter 7: Tools for Problem Solving and Decision Making
Chapter 8: Healthcare Analytics
Chapter 9: Quality Improvement in Healthcare
Chapter 10: Lean Healthcare
Part IV: Applications to Contemporary Healthcare Operations Issues
Chapter 11: Process Improvement and Patient Flow
Chapter 12: Scheduling and Capacity Management
Chapter 13: Supply Chain Management
Chapter 14: Improving Financial Performance with Operations Management
Part V: Putting it All Together for Operational Excellence
Chapter 15: Emerging Trends in Healthcare
Chapter 16: Holding the Gains
Glossary
Index
About the Authors
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