Title Page
Copyright
Tables, Figures, and Exhibits
Dedication
Preface
Acknowledgments
The Authors
Part One: Major Environmental Forces That Shape the National Health Information System Landscape
Chapter 1: The National Health Information Technology Landscape
Learning Objectives
1990s: The Call for HIT
2000β2010: The Arrival of HIT
2010βPresent: Health Care Reform and the Growth of HIT
Summary
Key Terms
Learning Activities
References
Chapter 2: Health Care Data
Learning Objectives
Health Care Data and Information Defined
Health Care Data and Information Sources
Health Care Data Uses
Health Care Data Quality
Summary
Key Terms
Learning Activities
References
Chapter 3: Health Care Information Systems
Learning Objectives
Review of Key Terms
Major Health Care Information Systems
History and Evolution
Electronic Health Records
Personal Health Records
Key Issues and Challenges
Summary
Key Terms
Learning Activities
References
Chapter 4: Information Systems to Support Population Health Management
Learning Objectives
PHM: Key to Success
Accountable Care Core Processes
Data, Analytics, and Health IT Capabilities and Tools
Transitioning from the Record to the Plan
Summary
Key Terms
Learning Activities
References
Part Two: Selection, Implementation, Evaluation, and Management of Health Care Information Systems
Chapter 5: System Acquisition
Learning Objectives
System Acquisition: A Definition
Systems Development Life Cycle
System Acquisition Process
Project Management Tools
Things That Can Go Wrong
Information Technology Architecture
Summary
Key Terms
Learning Activities
References
Chapter 6: System Implementation and Support
Learning Objectives
System Implementation Process
Managing Change and the Organizational Aspects
System Support and Evaluation
Summary
Key Terms
Learning Activities
References
Chapter 7: Assessing and Achieving Value in Health Care Information Systems
Learning Objectives
Definition of IT-Enabled Value
The IT Project Proposal
Ensuring the Delivery of Value
Analyses of the IT Value Challenge
Summary
Key Terms
Learning Activities
References
Chapter 8: Organizing Information Technology Services
Learning Objectives
Information Technology Functions
Organizing IT Staff Members and Services
In-House Versus Outsourced IT
Evaluating IT Effectiveness
Summary
Key Terms
Learning Activities
References
Part Three: Laws, Regulations, and Standards That Affect Health Care Information Systems
Chapter 9: Privacy and Security
Learning Objectives
Privacy, Confidentiality, and Security Defined
Legal Protection of Health Information
Threats to Health Care Information
The Health Care Organization's Security Program
Beyond HIPAA: Cybersecurity for Today's Wired Environment
Summary
Key Terms
Learning Activities
References
Chapter 10: Performance Standards and Measures
Learning Objectives
Licensure, Certification, and Accreditation
Measuring the Quality of Care
Federal Quality Improvement Initiatives
Summary
Key Terms
Learning Activities
References
Chapter 11: Health Care Information System Standards
Learning Objectives
HCIS Standards Overview
Standards Development Process
Federal Initiatives Affecting Health Care IT Standards
Other Organizations Influencing Health Care IT Standards
Health IT Standards
Vocabulary and Terminology Standards
Data Exchange and Messaging Standards
Health Record Content and Functional Standards
Summary
Key Terms
Learning Activities
References
Part Four: Senior-Level Management Issues Related to Health Care Information Systems Management
Chapter 12: IT Alignment and Strategic Planning
Learning Objectives
IT Planning Objectives
Overview of Strategy
The IT Assest
A Normative Approach to Developing Alignment and IT Strategy
IT Strategy and Alignment Challenges
Summary
Key Terms
Learning Activities
References
Chapter 13: IT Governance and Management
Learning Objectives
IT Governance
IT Budget
Management Role in Major IT Initiatives
IT Effectiveness
The Competitive Value of IT
Summary
Key Terms
Learning Activities
Notes
References
Chapter 14: Health IT Leadership Case Studies
Case 1: Population Health Management in Action
Case 2: Registries and Disease Management in the PCMH
Case 3: Implementing a Capacity Management Information System
Case 4: Implementing a Telemedicine Solution
Case 5: Selecting an EHR for Dermatology Practice
Case 6: Watson's Ambulatory EHR Transition
Case 7: Concerns and Workarounds with a Clinical Documentation System
Case 8: Conversion to an EHR Messaging System
Case 9: Strategies for Implementing CPOE
Case 10: Implementing a Syndromic Surveillance System
Case 11: Planning an EHR Implementation
Case 12: Replacing a Practice Management System
Case 13: Implementing Tele-Psychiatry in a Community Hospital Emergency Department
Case 14: Assessing the Value and Impact of CPOE
Case 15: Assessing the Value of Health IT Investment
Case 16: The Admitting System Crashes
Case 17: Breaching the Security of an Internet Patient Portal
Case 18: The Decision to Develop an IT Strategic Plan
Case 19: Selection of a Patient Safety Strategy
Case 20: Strategic IS Planning for the Hospital ED
Case 21: Board Support for a Capital Project
Supplemental Listing of Related Case Studies and Webinars
Appendix A: Overview of the Health Care IT Industry
The Health Care IT Industry
Sources of Industry Information
Health Care IT Associations
Summary
Learning Activities
References
Appendix B: Sample Project Charter, Sample Job Descriptions, and Sample User Satisfaction Survey
Sample Project Charter
Sample Job Descriptions
Sample User Satisfaction Survey
Index
End User License Agreement