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Health services reform and human resource management in Hong Kong public hospitals

✍ Scribed by David Thompson; Edward Snape; Coryn Stokes


Publisher
John Wiley and Sons
Year
1999
Tongue
English
Weight
141 KB
Volume
14
Category
Article
ISSN
0749-6753

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✦ Synopsis


This article discusses the empirical study of reform in the human resource management function in the Hong Kong Hospital Authority. It describes the prior management of the hospitals based on the civil service administration model before looking at management reform in general. From this research, the creative tensions between the centrifugal and centripetal forces in the pursuit of eectiveness', eciency' and `economy' are explored in terms of decentralization. A survey of line managers, in eleven Hospital Authority hospitals, revealed the progress of decentralization: a majority of respondents felt that, over the previous ®ve years, managers at their level had been given greater responsibility for human resource management issues. In spite of the widespread perception of increased decentralization, however, it was recognized that there are limits to decentralization. It was the routine administration rather than the policy formulation and interpretation which had been decentralized, and hospitals continued to rely on the Hospital Authority Head of Oce for guidance on policy interpretation. Several barriers to the eective decentralization of responsibility for human resource management were identi®ed, including a lack of management skill, knowledge and time, the attitudes of some managers and the tight control of budget.