## Abstract This paper describes the impact of providing six users of the Health Facts Consumer Health Information Centre at Frenchay Hospital with health information. Comments from a previous user satisfaction questionnaire survey implemented by the researcher provided themes to explore. These wer
Health service quality and users' perceptions in West Nile, Uganda
β Scribed by Sophie Witter; Gamba Osiga
- Publisher
- John Wiley and Sons
- Year
- 2004
- Tongue
- English
- Weight
- 163 KB
- Volume
- 19
- Category
- Article
- ISSN
- 0749-6753
- DOI
- 10.1002/hpm.753
No coin nor oath required. For personal study only.
β¦ Synopsis
Abstract
Save the Children (UK) has been working in health in the West Nile region of Uganda since 1980. Between 2000 and 2002, a number of operational research studies have been conducted which shed light on patient perceptions of the quality of services, of barriers to access and utilization patterns. These are brought together in this paper. They show that despite considerable progress in rebuilding infrastructure, training staff and investing in health systems in these districts, there is still a long way to go to provide services of an acceptable quality to users. Copyright Β© 2004 John Wiley & Sons, Ltd.
π SIMILAR VOLUMES
Health care decision makers in settings with low levels of utilization of primary services are faced with the challenge of balancing the sometimes competing goals of increasing coverage and utilization of maternity services, particularly among the poor, with that of ensuring the financial viability