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Hassles on the job: a study of a job intervention with urban bus drivers

โœ Scribed by Gary W. Evans; Gunn Johansson; Leif Rydstedt

Publisher
John Wiley and Sons
Year
1999
Tongue
English
Weight
108 KB
Volume
20
Category
Article
ISSN
0894-3796

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โœฆ Synopsis

Epidemiological, psychophysiological and survey data all converge on the conclusion that driving a bus in an urban area is extremely stressful, posing serious health risks. We show that reductions in job hassles while operating buses largely account for the salutary eects of a job environment intervention designed to lessen trac congestion, diminish passenger demands on drivers, and generally ease bus operation. This study also makes methodological contributions to the stress and health literature. Independent observers' assessments of changes in job hassles caused by a ยฎeld intervention predict, in a longitudinal design, multimethodological markers of stress including blood pressure, heart rate, and a standardized self-report index of stress. The value of utilizing job re-design studies to more rigorously investigate stress and health is discussed.

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