Hands-On Microsoft Teams: A practical guide to enhancing enterprise collaboration with Microsoft Teams and Microsoft 365, 2nd Edition

✍ Scribed by João Ferreira

• Publisher: Packt Publishing
• Year: 2021
• Tongue: English
• Leaves: 533
• Edition: 2
• Category: Library

✦ Synopsis

Harness the power of Teams to improve enterprise productivity and engagement

Key Features

• Updated with new chapters on Teams templates, the special editions of Teams, and Microsoft Viva
• Customize Teams for increased efficiency, collaborate with best practices, and use advanced Teams functionalities to your advantage
• Extend Teams through integration with Microsoft services such as PowerShell, SharePoint, Power Apps, and Power Automate

Book Description

Microsoft Teams is your entry point to communication and collaboration in the modern workplace. In Hands-On Microsoft Teams, experienced Microsoft 365 certified professional Joao Ferreira shows you how to use Microsoft Teams to its full potential through practical tutorials.

This guide to mastering Teams explores the platform in comprehensive detail and how it interacts with the rest of the Microsoft ecosystem to help you work efficiently and manage your resources. You'll get to grips with core functionality like setting up and managing teams, channels, chats, tabs, and meetings.

You'll also learn to get the best out of Teams by adding custom apps, integrating with Microsoft 365, using PowerShell automation, and exploring useful settings you didn't know existed. Along the way, you'll be shown various real-world scenarios and how to implement solutions for them in Teams that will increase your productivity.

Whether you're an administrator, manager, or team member, by the end of this book you'll be confident in using everything Microsoft Teams has to offer.

What you will learn

• Perform scheduling and manage meetings, live events, and webinars
• Create and manage Microsoft Teams templates to streamline company processes
• Deal with permissions and security issues in managing private and public teams and channels
• Extend Microsoft Teams using custom apps, Microsoft 365, and PowerShell automation
• Build your own Teams app with The Developer Portal without writing any code
• Deploy helpful chatbots using QnA Maker and Power Virtual Agents
• Explore Teams use cases for education, frontline work, and personal life
• Bring together knowledge, learning, resources, and insights with the new employee experience platform, Microsoft Viva

Who this book is for

This Microsoft Teams book is for business professionals looking to use Teams for improving collaboration in an enterprise environment. The book will also be useful for Microsoft 365 administrators interested in implementing Microsoft Teams effectively.

Table of Contents

1. Microsoft Teams Basics
2. Microsoft Teams' Core Features
3. How to Use Microsoft Teams - Chats and Conversation
4. How to Use Microsoft Teams-Meetings, Webinars, and Live Events
5. Private vs Public vs Shared: Teams and Channels
6. Teams Templates
7. Employee Experience in Microsoft Teams using Microsoft Viva
8. Other Teams Use Cases
9. Extending Microsoft Teams Using Apps
10. Extending Microsoft Teams Using Custom Apps and Microsoft 365
11. Building Your Own App for Microsoft Teams Using the Developer Portal
12. Building Your Own Bot for Microsoft Teams
13. Microsoft Teams PowerShell - A tool for Automation

✦ Table of Contents

Cover
Copyright
Contributors
Table of Contents
Preface
Chapter 1: Microsoft Teams Basics
Accessing Microsoft Teams
Microsoft Teams plans
Microsoft Teams clients
Web clients
Desktop clients
Windows
macOS
Linux
Using multiple Teams accounts simultaneously
Mobile clients
How to sign in to Microsoft Teams
What does Microsoft Teams look like?
What is a team?
Creating a new team
What happens when a new team is created?
Adding members to the team
What is a channel?
Creating a new channel
What happens when a new channel is created?
What is a tab?
Creating a new tab
Summary
Chapter 2: Microsoft Teams' Core Features
Understanding chats and meetings
Managing your time using the Microsoft Teams calendar
Working faster on Teams with search, filters, and commands
Search
Filters
Commands
Customizing Microsoft Teams
Using Microsoft Teams with multiple organizations
Control your Microsoft Teams presence indicator
Custom status messages
Defining focus time
Where is Microsoft Teams data stored?
Summary
Chapter 3: How to Use Microsoft Teams: Chats and Conversation
Understanding the chat feature in Microsoft Teams
How to use private chats
How to manage chats
How to manage contacts
How to use the Chat application
Compose box
Delivery options
Attachments
Emojis
Giphy
Stickers
Scheduling a meeting
Messaging extensions
Praise
Stream
More messaging extensions
Understanding message options
Saving messages
Editing messages
Deleting messages
Mark as Unread
Translate
Share to Outlook
Immersive Reader
More actions
Read by
Reacting to messages
Understanding chats in the context of teams
Reply versus typing a new message
Making an announcement
Targeting a post's replies
Posting in multiple channels
Muting a thread
Copying a link to a thread
Pinning a thread to the channel
Mentioning a user, team, or channel
Using tags
Starting a new channel conversation from Outlook
Managing a channel's email address
Summary
Chapter 4: How to Use Microsoft Teams: Meetings, Webinars, and Live Events
Meetings in Microsoft Teams
Schedule a meeting using the Calendar application
Schedule a meeting using Microsoft Outlook
Schedule a meeting using the team calendar application
How to customize Microsoft Teams meeting requests
Options available when joining a meeting
Options available during a meeting
Personal meeting controls
How to use breakout rooms
How to fine-tune a meeting using Meeting options
Sharing content during a meeting
Managing meeting recordings
How to manage meeting recordings using Microsoft Stream
How to manage meeting recordings in SharePoint
Meeting recap: A central location for your meeting assets
Managing meetings as an administrator
Audio Conferencing
Audio Conferencing for administrators
Live events on Microsoft Teams
Live event profiles
How to create a live event
Options available during a live event
Producer
Presenter
Attendee
Accessing live event reports and recording
Managing live events as an administrator
Webinars in Microsoft Teams
How to schedule a webinar in Microsoft Teams
Getting access to the registration and attendees reports
Managing webinars as an administrator
Meetings, webinars, and live events limits
Summary
Chapter 5: Private vs Public vs Shared: Teams and Channels
Understanding public and private teams
Guest users on Microsoft Teams
Understanding standard channels
Understanding private channels
How to create a private channel
The structure and features of private channels
Understanding private channel security
Understanding shared channels
Understanding team creation governance
Governance as a global Microsoft Teams administrator
Governance as a team owner
Archiving and deleting teams
Deleting channels
Organizing your teams and channels
Understanding team and channel limits
Summary
Chapter 6: Teams Templates
Understanding Microsoft Teams templates
How to create a team from a template
Managing Microsoft Teams templates as an administrator
How to create new Microsoft Teams templates
Create a new template
Use an existing team as a template
Start with an existing template
How to manage Teams templates
How to create custom template policies
Summary
Chapter 7: Employee Experience in Microsoft Teams Using Microsoft Viva
Understanding Microsoft Viva
Microsoft Viva Connections
How to configure Microsoft Viva Connections
How to create a SharePoint home site
How to define a SharePoint global navigation
How to create a Viva Connections Dashboard
How to make Viva Connections available in Microsoft Teams
Microsoft Viva Topics
Microsoft Viva Insights
How to protect your schedule using Viva Insights
How to stay in touch with key members in your organization
Microsoft Viva Learning
Summary
Chapter 8: Other Microsoft Teams Use Cases
Microsoft Teams for Education
Layout
Profiles and team types
Dedicated applications
Microsoft Teams for frontline workers
Dedicated applications
Microsoft Teams for personal use
On the desktop
On mobile
On Windows 11
Microsoft Teams devices overview
Microsoft Teams non-certified devices
Summary
Chapter 9: Extending Microsoft Teams Using Apps
Understanding apps in Microsoft Teams
Installing apps in Microsoft Teams
Getting familiar with Microsoft Teams app types
Personal apps
Bots
Tabs
Connectors
Messaging extensions
Meeting extensions
Managing personal apps
Personalizing the app bar as an end user
Personalizing the app bar as an administrator
Managing the app installation as an administrator
Managing apps as an administrator
Uninstalling apps from Microsoft Teams
Summary
Chapter 10: Extending Microsoft Teams Using Custom Apps and Microsoft 365
Working with custom apps
Enabling custom apps
Disabling custom apps
Uploading custom apps
Installing custom apps
Submitting an application to the organization app catalog
Approving a submitted application as an administrator
Installing custom apps as an administrator
Blocking Microsoft Teams apps as an administrator
Extending Microsoft Teams using SharePoint
Using out-of-the-box SharePoint integrations
SharePoint document libraries
SharePoint News
SharePoint pages
SharePoint lists
Extending Microsoft Teams using Power Automate
Triggers
Actions
Extending Microsoft Teams using Power Apps
Summary
Chapter 11: Building Your Own App for Microsoft Teams Using the Developer Portal
Understanding the Microsoft Teams Developer Portal
Getting familiar with the Microsoft Teams Developer Portal
Home
Apps
Tools
Building an app using the Developer Portal
Integrating SharePoint and Microsoft Teams using the Developer Portal
Creating a custom Together mode scene using the Developer Portal
Summary
Chapter 12: Building Your Own Bot for Microsoft Teams
Creating and packaging a bot using QnA Maker
Packaging the bot using QnA Maker
Creating and packaging a bot using Power Virtual Agents
Packaging the bot using Power Virtual Agents
Using a bot in Microsoft Teams
Summary
Chapter 13: Microsoft Teams PowerShell: A Tool for Automation
What PowerShell is
How to use PowerShell
Installing Microsoft Teams PowerShell
Cmdlets available in the Microsoft Teams module
Data types
Connection cmdlets
Get- cmdlets
Set- cmdlets
New- cmdlets
Add- cmdlets
Remove- cmdlets
Grant- cmdlets
Update- cmdlets
Learning how to use PowerShell from examples
Summary
Packt Page
Other Books You May Enjoy
Index