Guest perceptions of hotel quality:: Determining which employee groups count most

✍ Scribed by Michael D. Hartline; Barbara Ross Wooldridge; Keith C. Jones

• Book ID: 114011900
• Publisher: SAGE Publications
• Year: 2003
• Tongue: English
• Weight: 944 KB
• Volume: 44
• Category: Article
• ISSN: 1552-3853
• DOI: 10.1016/s0010-8804(03)90045-0