✦ LIBER ✦

Governing customer-service organization exchange

✍ Scribed by Gareth R. Jones

Book ID: 119080865
Publisher: Elsevier Science
Year: 1990
Tongue: English
Weight: 591 KB
Volume: 20
Category: Article
ISSN: 0148-2963
DOI: 10.1016/0148-2963(90)90039-g

No coin nor oath required. For personal study only.

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SUMMARY: ''Filled with treasure and big ideas, this book will help you become exceptional.'' - SETH GODINIn a tight market, your most powerful growth engine and your best protection from competitive inroads is this: put every thing you can into cultivating true customer loyalty. Loyal customers are