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Goals, Emotions, and Emotion Regulation: Perspectives of the Control-Value Theory

✍ Scribed by Pekrun, Reinhard; Stephens, Elizabeth J.

Book ID
120592515
Publisher
S. Karger AG
Year
2009
Tongue
English
Weight
197 KB
Volume
52
Category
Article
ISSN
0018-716X

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## Abstract A dynamic, process‐oriented approach to understanding emotional labor is presented, utilizing concepts from control theory models of behavioral self‐regulation. Emotional labor is characterized as involving a discrepancy monitoring and reduction process, whereby perceptions of emotional