Getting to know the user

✍ Scribed by Victor Margolin

• Book ID: 104289135
• Publisher: Elsevier Science
• Year: 1997
• Tongue: English
• Weight: 599 KB
• Volume: 18
• Category: Article
• ISSN: 0142-694X
• DOI: 10.1016/s0142-694x(97)00001-x

✦ Synopsis

The relation of products to users has become a central theme of design discourse, though users still remain little understood by designers. A key term in this new discourse is experience and its presence in discussions of how users relate to products is essential to our grasp of who a user is. To better conceive this essential relation between designers, products and users, we need to encourage large-scale research on product use. We also need to develop better ways of broadening participation in the design proces~ itself © 1997 Elsevier Science Ltd.