Foreword: Kaizen by Everyone, Everyday, EverywhereCh 1 Kaizen as a Complete Management SystemCh 2 Gemba Kaizen--Case 1: Gemba Kaizen at a Farm in AfricaCh 3 How to Sustain Continuous ImprovementCh 4 Continuously Improving SQDC at the Gemba--Case 2: Measuring the Right ThingsCh 5 Standards--Case 3: Oil Platform Maintenance--Case 4: SCDACh 6 5S--Case 5: The True Meaning of 5S--Case 6: Simple Improvements, Big Impact in Healthcare--Case 7: 5S of Information (IT)Ch 7 Muda, Muri, Mura--Case 8: MTN: Muda Free Nations (Kaizen in Government)--Case 9: Removing Overburden (Muri) from Work--Case 10: Supply Chain Variation (Mura) ReductionCh 8 SUPPORT Kaizen: The Foundation of House of Gemba--Case 11: Support Kaizen at European Hypermarket--Case 12: Top Management Support through Hoshin Kanri--Case 13: Organization Design and GembaCh 9 Visual Management--Case 14: Industrial Company--Case 15: Making Knowledge Work VisibleCh 10 Speaking with and Managing by Facts--Case 16: What Leaders Learn When they Go See--Case 17: Linking the Daily to the StrategicCh 11 Daily Kaizen & Front Line ManagementCh 12 The Roles of Natural Teams in Gemba Kaizen --Case 18: Electronics Supplier in China--Case 19: Middle East Retail ChainCh 13 TPS - The Ultimate Production System--Case 20: Toyota Retired Executive Interview--Case 21: Toyota Supplier StoryCh 14 JIT/ Total Flow Management--Case 22: Automotive Company in Europe--Case 23: Just in Time in a Bakery--Case 24: Total Flow through a Retail Co.Ch 15 Project Kaizen and End-to-End Optimization--Case 25: Group Health Value Stream Transformation--Case 26: Bank of New Zealand--Case 27: Lean Development (Construction)Ch 16: Continuous Improvement as a Strategic Weapon--Case 28: Retail - Top Line Growth--Case 29: Ski Lodge in Italy - Customer Experience Design--Case 30: Keeping Manufacturing in the USAfterword