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Gearing service quality into public and private hospitals in small islands

✍ Scribed by Arasli, Huseyin; Haktan Ekiz, Erdogan; Turan Katircioglu, Salih

Book ID
118051215
Publisher
Emerald Group Publishing Limited
Year
2008
Tongue
English
Weight
118 KB
Volume
21
Category
Article
ISSN
0952-6862

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## Abstract In this paper we attempt to identify behavioral differences between public and private not‐for‐profit hospitals, by exploiting the introduction of the DRG‐based payment system in the Italian NHS during the second half of the 1990s. We estimate the technical efficiency of a sample of hos