Fuzzy cognitive maps as a back end to knowledge-based systems in geographically dispersed financial organizations
✍ Scribed by George Xirogiannis; Michael Glykas; Christos Staikouras
- Publisher
- John Wiley and Sons
- Year
- 2004
- Tongue
- English
- Weight
- 788 KB
- Volume
- 11
- Category
- Article
- ISSN
- 1092-4604
- DOI
- 10.1002/kpm.199
No coin nor oath required. For personal study only.
✦ Synopsis
Abstract
This paper addresses the problem of designing a knowledge management methodology tool to act as a decision support mechanism for geographically dispersed financial enterprises. The underlying research addresses the problem of information capture and representation in financial institutions in order to provide an implementation of the virtuous cycle of knowledge flow. The proposed methodology tool utilizes the fuzzy causal characteristics of Fuzzy Cognitive Maps (FCMs) to generate a hierarchical and dynamic network of interconnected financial performance concepts. By using FCMs, the proposed mechanism simulates the operational efficiency of distributed organizational models with imprecise relationships and quantifies the impact of the geographically dispersed activities to the overall business model. Generic adaptive maps that supplement the decision‐making process present a roadmap for integrating hierarchical FCMs into the business model of typical financial sector enterprises. Copyright © 2004 John Wiley & Sons, Ltd.