✦ LIBER ✦
From self-service to super-service: a resource mapping framework for co-creating value by shifting the boundary between provider and customer
✍ Scribed by Christopher S. Campbell; Paul P. Maglio; Mark M. Davis
- Publisher
- Springer
- Year
- 2010
- Tongue
- English
- Weight
- 254 KB
- Volume
- 9
- Category
- Article
- ISSN
- 1617-9846
No coin nor oath required. For personal study only.
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