From ‘free’ to fee: Acceptability of airline ancillary fees and the effects on customer behavior

✍ Scribed by Tuzovic, Sven; Simpson, Merlin C.; Kuppelwieser, Volker G.; Finsterwalder, Jörg

• Book ID: 122133344
• Publisher: Elsevier Science
• Year: 2014
• Tongue: English
• Weight: 773 KB
• Volume: 21
• Category: Article
• ISSN: 0969-6989
• DOI: 10.1016/j.jretconser.2013.09.007