Frequency of negative critical incidents and satisfaction with public transport services. I

✍ Scribed by Margareta Friman; Bo Edvardsson; Tommy Gärling

• Book ID: 117686864
• Publisher: Elsevier Science
• Year: 2001
• Tongue: English
• Weight: 162 KB
• Volume: 8
• Category: Article
• ISSN: 0969-6989
• DOI: 10.1016/s0969-6989(00)00003-5