Foundations for Designing User-Centered Systems: What System Designers Need to Know about People

✍ Scribed by Frank E. Ritter, Gordon D. Baxter, Elizabeth F. Churchill (auth.)

• Publisher: Springer-Verlag London
• Year: 2014
• Tongue: English
• Leaves: 460
• Edition: 1
• Category: Library

✦ Synopsis

Interactive technologies pervade every aspect of modern life. Web sites, mobile devices, household gadgets, automotive controls, aircraft flight decks everywhere you look, people are interacting with technologies. These interactions are governed by a combination of: the users capabilities the things the users are trying to do and the context in which they are trying to do them. All of these factors have to be appropriately considered during design if you want your technology to provide your users with a good experience.

✦ Table of Contents

Front Matter....Pages i-xxx
Front Matter....Pages 1-1
Introducing User-Centered Systems Design....Pages 3-31
User-Centered Systems Design: A Brief History....Pages 33-54
Front Matter....Pages 55-55
Anthropometrics: Important Aspects of Users’ Bodies....Pages 57-80
Behavior: Basic Psychology of the User....Pages 81-121
Cognition: Memory, Attention, and Learning....Pages 123-164
Cognition: Mental Representations, Problem Solving, and Decision Making....Pages 165-200
Cognition: Human–Computer Communication....Pages 201-223
Social: Social Cognition and Teamwork....Pages 225-252
Social: Theories and Models....Pages 253-280
Errors: An Inherent Part of Human-System Performance....Pages 281-305
Front Matter....Pages 307-307
Methodology I: Task Analysis....Pages 309-333
Methodology II: Cognitive Dimensions and the Gulfs....Pages 335-352
Methodology III: Empirical Evaluation....Pages 353-380
Front Matter....Pages 381-381
Summary: Putting It All Together....Pages 383-410
Back Matter....Pages 411-442

✦ Subjects

User Interfaces and Human Computer Interaction; Software Engineering